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Privacy Policy

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

Privacy Policy: Aiisyalicious values customer privacy. Personal data is collected only for processing orders, communication, and delivery. All information is stored securely and never shared with third parties.

Return Policy

Aiisyalicious Return Policy

Customer satisfaction is our top priority. If you receive a damaged, incorrect, or expired product, we are here to help.

Return Period
Return requests must be made within 3 working days of receiving the item.

Eligibility for Returns
Products are only eligible for return if:

  • Damaged during delivery

  • Incorrect item sent

  • Expired upon receipt

 

Conditions:

  • Product is unopened/unused

  • Includes photo evidence & proof of purchase

  • Original packaging is intact

 

Not Eligible for Return
❌ Promotional/discounted items
❌ Opened/used products
❌ Damaged due to customer storage

 

How to Request a Return
Contact us via WhatsApp or email with:

  • Order number

  • Product photo & reason for return

 

We will review your request within 2 working days.

Shipping & Refunds

  • Shipping costs are covered by us if the error is on our part.

  • Refunds will be processed within 7 working days after review.

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